SupportTicketsDashboard renders a grid-cols-1 lg:grid-cols-2 two-column layout where the left column is the ticket list and the right is the thread. On tablet/medium viewports (768-1024px), both columns stack vertically meaning clicking a ticket in the list scrolls the user far past the filter controls to see the thread. The thread panel has no close/back button.
Category: responsive File: src/components/support-tickets-dashboard.tsx Recommendation: Below lg breakpoint, render the thread in a Sheet (slide-in panel) triggered when a ticket is selected — the Sheet component is already imported in the project. Add a 'Close' or 'Back to list' button in the sheet header. This is the same pattern used by the NotificationBell and is a well-understood mobile UX pattern.