Enrollment Management (Admin)
Enrollment Management (Admin)
Organization administrators can manage course enrollments directly from the admin UI — no API calls or database work required. This includes viewing enrolled learners, adding or removing individuals, and bulk-enrolling users via CSV upload.
Accessing the Enrollment Manager
Navigate to a course in the admin panel and open the Enrollments tab. From here you can see every learner currently enrolled in that course.
Viewing Enrollments
The enrollment roster displays all learners associated with a course. Each row shows the learner's identity and their current enrollment status.
Searching and Filtering
- Use the search bar to find a specific learner by name or email address.
- Use the status filter to narrow the list by enrollment status (e.g.
Active,Inactive).
Adding a Learner Manually
- Click Add Learner in the top-right corner of the Enrollments tab.
- Enter the learner's email address.
- Confirm the action. The learner will appear in the roster immediately.
Note: The email address must correspond to an existing user account in your organization's identity provider. If the user does not yet exist, they will need to sign in via SSO first to create their account before they can be enrolled.
Removing a Learner
- Locate the learner in the enrollment roster (use search or filters if needed).
- Click the Remove action next to their row.
- Confirm the removal. The learner will lose access to the course immediately.
Removing an enrollment does not delete the learner's account or affect their enrollments in other courses.
Bulk Enrollment via CSV
To enroll multiple learners at once, upload a CSV file containing their email addresses.
CSV Format
The CSV must contain a single column with the header email:
email
alice@example.com
bob@example.com
carol@example.com
- One email address per row.
- The header row (
email) is required. - Extra columns are ignored.
Steps
- Click Bulk Enroll in the Enrollments tab.
- Select or drag-and-drop your CSV file.
- Review the preview — the UI will flag any unrecognised email addresses before proceeding.
- Click Confirm to enroll all valid addresses.
Enrollments are processed immediately. Any email addresses that could not be matched to an existing user account will be listed in a post-upload error summary.
Enrollment Statuses
| Status | Description |
|---|---|
| Active | The learner is enrolled and has access to the course. |
| Inactive | The enrollment exists but the learner's access has been suspended. |
Permissions
Enrollment management is available to organization administrators only. Standard users and course authors do not have access to this panel.