Preferred Channel Routing

Sidekick lets you choose where your AI communicates with you. Instead of being tied to one interface, you set a preferred channel and all agent messages, alerts, and replies flow through it — on your terms, on your device.

Supported Channels

Channel	Best For
Browser Chat	Desktop users, dashboard-first workflows
Telegram	Mobile notifications, lightweight messaging
Slack	Team environments, existing Slack workflows
WhatsApp	Mobile-first users, international messaging
Email	Async communication, detailed digests

Setting Your Preferred Channel

1. Open Settings → Communication.
2. Under Preferred Channel, select the channel you want Sidekick to use.
3. If the channel requires authentication (Telegram, Slack, WhatsApp), follow the connection prompts.
4. Click Save. Sidekick will now route all agent communication through that channel.

Switching Channels

You can switch your preferred channel at any time — your conversation history and active tasks carry over seamlessly. For example:

• Start a conversation with your agent in the browser chat at your desk.
• Later, switch to Telegram on your phone and pick up exactly where you left off.

No messages are lost and no context is reset when you switch.

Notes

• Only one channel can be designated as the preferred channel at a time.
• Changing your preferred channel takes effect immediately for new messages.
• In-progress conversations are accessible from the new channel without re-authentication.
• Each channel must be connected under Settings → Integrations before it can be set as preferred.