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FeaturesCalmony PayUpdated March 14, 2026

Customer Detail View

Customer Detail View

The customer detail page (/dashboard/customers/:id) provides a consolidated view of everything related to a single customer — their payment history, active subscriptions, and invoices — all in one place.

Accessing the Page

Navigate to /dashboard/customers/:id, replacing :id with the customer's unique identifier. You can reach this page by clicking on any customer in the /dashboard/customers list.

Sections

Customer Profile

The top of the page displays the customer's core profile information for quick identification.

Payment History

A table of all payment intents associated with this customer is shown, including:

FieldDescription
Payment Intent IDUnique identifier for the payment attempt
AmountThe charge amount
StatusCurrent status of the payment intent

Payment intent statuses include:

  • succeeded — Payment completed successfully
  • processing — Payment is in progress
  • requires_action — Customer action required (e.g. 3DS)
  • failed — Payment did not complete

Active Subscriptions

Lists every active subscription tied to the customer. Each subscription entry shows:

  • Plan / product name
  • Next billing date — When the customer will next be charged
  • Cancel button — Click to cancel the subscription immediately from this view

Note: Cancelling a subscription from this view is an operator-level action. Ensure you have confirmed intent with the customer before proceeding.

Invoices

All invoices generated for this customer are listed here. Each row includes:

  • Invoice ID
  • Amount
  • Status (e.g. paid, open, void)
  • PDF Download — A direct link to download the invoice as a PDF, suitable for sending to the customer or storing for accounting purposes.

Cancelling a Subscription

  1. Locate the subscription under Active Subscriptions.
  2. Click the Cancel Subscription button on the relevant row.
  3. Confirm the cancellation when prompted.

The subscription status will update and the customer will no longer be billed on future billing dates.

Downloading an Invoice PDF

  1. Scroll to the Invoices section.
  2. Find the relevant invoice row.
  3. Click the Download PDF link.

The invoice PDF will be downloaded directly to your browser.