Introducing Service Charge Invoicing & Demand Notices

Release v1.0.39

We've added end-to-end service charge demand notice generation to the platform — one of the most operationally critical workflows for any Irish property management agent or Owners' Management Company (OMC).

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What's New

Starting with v1.0.39, agents can generate, review, and send statutory service charge demand notices directly from the platform — fully compliant with the Multi-Unit Developments Act 2011.

No more manually assembling PDFs in Word, no more forgetting a statutory field, and no more chasing down the OMC bank details at the last minute.

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Three Demand Types, One Workflow

The platform supports the three most common billing patterns used across Irish residential block management:

• Annual demand — one notice, one payment, one deadline.
• Quarterly instalments — four notices auto-generated from the annual budget, each with its own deadline.
• Supplementary / ad-hoc demands — for deficit recovery, emergency works, or mid-year adjustments.

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Built for MUD Act Compliance

Every demand notice produced by the platform includes all information required to make it legally enforceable under the MUD Act 2011:

• Itemised budget breakdown
• Management plan reference
• Payment deadline
• OMC bank account details (IBAN / sort code)

The platform enforces these fields at issuance — a notice cannot be sent if any statutory information is missing.

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PDF by Default, Delivered by Email

All demand notices are generated as server-side PDFs and emailed automatically to the unit owner's registered address. A copy is stored against the unit record for your audit trail.

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Getting Started

See the Service Charge Invoicing & Demand Notices feature guide for a full step-by-step walkthrough.