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FeaturesagentOS Direct DebitUpdated March 13, 2026

Alerts Dashboard UI — Now Available

Alerts Dashboard UI — Now Available

Version: 1.0.67

We've shipped a dedicated alerts dashboard, giving you a central place to monitor, filter, and action all threshold alerts raised for your organisation.

The Problem

The alerting system already tracked threshold breaches — mandate creation rate spikes, elevated collection amounts, low clawback reserves — and notified recipients by email. But there was no in-product view to see the current state of all alerts, triage them, or record when someone had acted on them. Teams had to rely entirely on email threads to manage alert resolution.

What's Shipped

/dashboard/alerts

The new alerts dashboard page lists every alert raised for your organisation. It's the operational home for alert management.

Filtering

Use the filter controls to narrow the list by:

FilterOptions
TypeThe threshold category that triggered the alert
SeverityThe configured severity level
Statusopen · acknowledged · resolved

Filters can be combined — for example, show only high-severity open alerts.

Alert Cards

Each alert displays the information you need to understand what happened:

  • Threshold name — which configured threshold was breached
  • Current value — the observed value that triggered the alert
  • Threshold value — the limit that was exceeded
  • Timestamp — when the alert was raised
  • Assigned recipients — who was notified

Acknowledge & Resolve

Two action buttons are available on each open alert:

  • Acknowledge — signals that someone is aware of the alert. Updates the status to acknowledged and records the action with a timestamp.
  • Resolve — marks the alert as closed. Updates the status to resolved and records the action with a timestamp.

Both actions are logged against the alert record, creating a lightweight audit trail of who responded and when.

Unread Badge on Sidebar

The Alerts item in the sidebar navigation now shows a live count badge reflecting the number of unread (open) alerts. This means you don't need to navigate to the alerts page to know whether there's something requiring attention — the badge is visible from anywhere in the dashboard.

How It Fits Into the Alerting Flow

  1. A threshold is breached (e.g. clawback reserve drops below the configured minimum)
  2. The system raises an alert, logs it, and emails the assigned recipients
  3. The alert appears in the dashboard with status open and increments the sidebar badge
  4. A team member reviews the alert on the dashboard and clicks Acknowledge
  5. Once the issue is addressed, the alert is marked Resolved

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