Super-Admin Platform Oversight Panel

Access: Restricted to users with role=admin (platform super-admins only). Not available to org-level users.

The /dashboard/admin page has been extended with a suite of Direct Debit oversight tools that give platform super-admins a unified view of the entire DD service — across all organisations — and the ability to trigger manual operations for debugging.

Organisation Overview

The admin panel surfaces a list of every organisation on the platform, with at-a-glance status for each:

Column	Description
Organisation	Name and ID
Reserve Status	Whether the org's clawback reserve is healthy, at-risk, or breached
Alert Count	Number of unacknowledged alerts currently raised for the org

This gives super-admins an immediate picture of which orgs require attention without drilling into individual org dashboards.

Cross-Org Mandate Search

Search mandates across all organisations from a single search interface. Useful for:

Investigating a specific tenant or bank account flagged across multiple orgs
Locating a mandate when the org context is unknown
Platform-wide compliance checks

Search results display the owning organisation alongside standard mandate details.

System Job Health (Inngest)

Real-time health status of the Inngest background jobs that power DD batch processing:

Collection batch jobs — BACS collection submission runs
Sweep jobs — Modulr-to-Griffin fund sweep runs
Other scheduled DD jobs

Each job displays its last run time, current status (healthy / stalled / failed), and any error output. This allows super-admins to diagnose processing delays without access to external infrastructure dashboards.

Manual Triggers (Debug Tools)

Two manual trigger actions are available from the admin panel for debugging purposes:

Trigger a Collection Run

Manually initiates a collection run outside of the normal BACS schedule. Use this to:

Verify the collection pipeline end-to-end in a controlled scenario
Re-attempt a run that failed due to a transient infrastructure issue

⚠️ Use with caution. Manual collection runs interact with live Modulr BACS submission. Only trigger against test or sandbox-configured orgs unless you have confirmed intent.

Trigger a Sweep

Manually initiates a fund sweep from the Modulr collection account to the Griffin DD holding account. Use this to:

Unblock funds stuck in the Modulr account due to a failed scheduled sweep
Test the sweep pipeline in isolation

Cross-Org Clawback Rates

A platform-wide aggregated view of clawback rates, broken down by organisation. This enables:

Early detection of organisations with elevated clawback activity
Comparison of clawback rates across the customer base
Data to inform reserve configuration recommendations

Role Gate

All admin panel features described on this page are enforced at the server level against role=admin. There is no client-side-only gate — requests from non-super-admin sessions are rejected. Org-level users see no indication that these views exist.