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FeaturesDepositClearUpdated March 15, 2026

Turning a Vanity Metric into a Compliance Signal: Avg. Days to Release

Turning a Vanity Metric into a Compliance Signal: Avg. Days to Release

Release v0.1.360 · Dashboard Intelligence

The Problem with a Bare Number

If your dashboard shows "12d" next to Avg. Days to Release, what does that actually tell you?

Without context, not much. Is 12 days fast? Slow? Legal? Risky? A number on its own is a vanity metric — it looks like insight but drives no action.

We built this platform to make deposit management genuinely fair and transparent. That means the data we surface has to be actionable, not just decorative. So in v0.1.360 we've overhauled the Avg. Days to Release KPI to mean something.

What's the Right Number?

The Housing Act 2004, s.213 is the legal backbone of deposit protection in England and Wales. While it sets obligations around protecting deposits, the broader regulatory and industry framework points to 10 days as the recommended outer window for releasing funds once a tenancy ends.

We've baked that benchmark directly into the metric.

What's New in v0.1.360

🔴 / 🟢 SLA Status at a Glance

The KPI tile now evaluates your portfolio's average against the 10-day window and applies a clear visual treatment:

  • Above 10 days → amber/red accent, copy reads "Above the 10-day recommended window"
  • 10 days or fewer → green accent, copy reads "Within recommended window"

No mental arithmetic required. You see immediately whether your portfolio is on the right side of the line.

📈 Sparkline Trend

A sparkline now accompanies the metric. Direction matters as much as the current number — a portfolio at 11 days and improving is a very different situation from one at 11 days and rising. The sparkline makes that story visible.

💬 Tooltip with Statutory Context

Hover over the metric and you'll see a plain-English explanation of the 10-day threshold and a reference to Housing Act 2004, s.213. Every team member — not just the compliance lead — can understand why the threshold exists without leaving the screen.

isAboveSLA in the API

For integrations and custom dashboards, the KPI API response now includes an isAboveSLA boolean field so downstream consumers don't need to hard-code the threshold themselves:

{
  "avgDaysToRelease": 12,
  "isAboveSLA": true
}

Why This Matters

Delayed deposit releases are one of the most common sources of tenancy disputes. The longer funds sit unreleased, the higher the chance of a formal dispute, a complaint, or worse — a legal challenge. By surfacing the 10-day benchmark directly in the workflow, we're helping landlords and agents course-correct before a delay becomes a dispute.

This is exactly what we mean when we talk about preventing disputes before they start.

What's Next

We're continuing to expand the intelligence layer across the dashboard — replacing passive numbers with contextualised, compliance-aware signals that tell you not just what is happening, but whether it's acceptable.

Watch this space.

Released in v0.1.360. See the full changelog for details.