All Docs
FeaturesDepositClearUpdated March 13, 2026

Blog: Fewer Clicks, Faster Fixes — Compliance Alert CTAs Now Go Straight to the Issue

Fewer Clicks, Faster Fixes — Compliance Alert CTAs Now Go Straight to the Issue

Release v0.1.247 · UI/UX · Work Queue

One of the most important principles behind the Work Queue is that an agent should be able to see a problem and act on it immediately — without having to hunt for the right place in the product. That principle was working well for standard tenancy tasks, but compliance alerts had a gap we needed to close.

The problem

When a compliance issue appeared in the Work Queue as a ComplianceCard, clicking Fix → dropped the agent on the tenancy detail page — specifically, the default first tab. The Compliance tab is the 6th tab on that page. That meant two more clicks before the agent could even see the issue, let alone act on it.

For a task as urgent as a compliance alert — where missing a deadline can have real legal and financial consequences under the Renters' Rights Act — three clicks is three clicks too many.

What we changed

The Fix → button on every ComplianceCard in the Work Queue now deep-links directly to the Compliance tab:

/dashboard/tenancies/{tenancyId}?tab=compliance

Agents land exactly where they need to be, with the compliance issue already in view. Click depth drops from 3 to 1.

If an agent wants the broader tenancy context first, a View tenancy option is available in the card's kebab menu — so the full detail page is still one tap away, just no longer the default destination.

Why this pattern matters

This change brings ComplianceCard in line with how TenancyCard has always worked. TenancyCard uses a nextStep computed CTA that evaluates the tenancy state and deep-links straight to the correct action — whether that's uploading an inventory report, reviewing a deduction, or raising a dispute. The result is a Work Queue where every card behaves the same way: one click, right destination, no detours.

Consistency here isn't just a nice-to-have. When agents are working through a queue of urgent items, unpredictable navigation adds cognitive load and slows resolution times. A uniform deep-link pattern means agents can move through the queue with confidence.

What to expect

  • Compliance alert cards in the Work Queue now take you directly to the Compliance tab on click.
  • A View tenancy secondary action is available in the kebab menu on each compliance card.
  • No changes to TenancyCard behaviour — it continues to use the nextStep deep-link system as before.

This is a small change with an outsized impact on daily workflows. Compliance issues deserve the fastest possible path to resolution, and now they have one.

Released in v0.1.247. File changed: src/app/dashboard/work-queue.tsx.