See the Difference Instantly — Introducing Check-In/Check-Out Comparison Mode

Release: v0.1.130 · UI/UX Usability

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One of the most friction-heavy moments in the check-out process has always been the same: an agent sitting with a check-out report open in one tab and a check-in report open in another, manually matching photos and condition notes room by room, item by item.

It works. But it's slow, error-prone, and when a dispute reaches an adjudicator, the lack of a clear, structured before/after comparison can undermine an otherwise solid claim.

With v0.1.130, that changes.

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Comparison Mode: before and after, in one view

The check-out report builder now has a Comparison Mode toggle in its header. Switch it on, and every inventory item card splits into two panels:

• Left: the check-in condition — rating and photos from the original check-in report.
• Right: the current check-out condition — exactly what the agent has recorded.

No tab switching. No mental matching. The evidence is placed directly alongside each other, for every item, in the same workflow the agent is already using.

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Degradation, highlighted automatically

Condition changes don't always feel significant in isolation. A sofa marked Good at check-in and Fair at check-out is easy to overlook when you're moving through a 40-item inventory. In Comparison Mode, that change surfaces immediately as a coloured indicator — Good → Fair — on the card itself.

Agents can scan through a full inventory and see at a glance which items have deteriorated, making it straightforward to decide where deductions are warranted and where the evidence needs strengthening before the report is finalised.

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Why adjudicators care about this

Deposit scheme adjudicators assess disputes based on evidence. The strongest submissions aren't just thorough — they're structured. A clear side-by-side comparison of condition at check-in versus check-out, with photos for both, is exactly the format that makes an adjudicator's job easier and a fair outcome more likely.

Until now, producing that structure meant manual work outside the platform. Comparison Mode brings it into the report builder itself, where it belongs.

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What's coming next

This release is Phase 1: the split-panel UI and inline degradation indicators. Phase 2 will add an Export comparison action — a single button that generates a side-by-side PDF of check-in and check-out evidence, ready to attach to a deposit deduction claim or submit to an adjudicator directly.

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Get started

Comparison Mode is available now in the check-out report builder for any report linked to a check-in. Open a report, look for the Comparison Mode toggle in the header, and switch it on.

See the Comparison Mode feature guide for full details.